Welcome to Axis Sportswear. By using our website, requesting a quotation, placing an order, or purchasing products and services from us, you agree to the following Terms & Conditions.
These terms are intended to establish a clear understanding between Axis Sportswear and our customers regarding orders, customization, production, delivery, cancellations, and returns.
Axis Sportswear respects the confidentiality of information provided by our customers.
Information such as customer contact details, product specifications, designs, logos, artwork, measurements, branding requirements, and order information may be used as necessary to provide our products and services.
We do not intentionally disclose customer information to unrelated third parties except where disclosure is necessary to fulfill an order, work with authorized service providers, comply with legal requirements, or protect our legitimate business interests.
Customers may contact us if they have specific confidentiality requirements regarding their designs, products, or business information.
Axis Sportswear specializes in custom and private-label sportswear manufacturing.
Customers are responsible for providing accurate information regarding:
Before production begins, customers should carefully review the specifications, artwork, measurements, and other details provided for their order.
Once an order has been approved and moved into production, changes may not be possible or may result in additional costs and production time.
Axis Sportswear offers a variety of fabrics and material options depending on the product and customer’s requirements.
Fabric availability can vary depending on the requested material, color, composition, quantity, and current market availability.
For certain custom fabrics or specialized fabric compositions, minimum quantities may apply. Where a particular fabric specification cannot be sourced exactly as requested, our team may discuss suitable alternatives with the customer before production.
Customers requiring specific technical fabric specifications should communicate these requirements before production begins.
An order becomes subject to production after the required specifications, pricing, artwork, and other relevant details have been reviewed and approved.
Customers should carefully review their order information before providing final approval.
The order confirmation may include information such as:
Any errors identified after approval should be reported to Axis Sportswear immediately.
Production time depends on the product, order quantity, customization requirements, fabric availability, sample approvals, and other production requirements.
Production may also be affected by delays in receiving customer approvals, artwork, measurements, payments, or other required information.
Any production timeframe provided by Axis Sportswear should therefore be considered an estimated timeframe unless a specific delivery or production commitment has been agreed upon in writing.
We will make reasonable efforts to keep customers informed about significant production delays.
Timely customer communication is an important part of the manufacturing process.
Where production requires approval of artwork, samples, measurements, colors, specifications, or other details, production may be delayed until the required approval is received.
Any delay caused by waiting for customer feedback or approval may extend the estimated production or delivery timeframe.
Customers are responsible for reviewing and responding to approval requests within a reasonable period.
Cancellation of a custom order may depend on the stage of production at the time the cancellation request is received.
Because customized products may involve fabric procurement, cutting, printing, embroidery, manufacturing, labeling, and other production processes, cancellation may not be possible once production has started.
Customers wishing to cancel an order should contact Axis Sportswear as soon as possible.
Any applicable refund, deduction, or cancellation charge will depend on the status of the order and costs already incurred.
Customers should request changes before an order enters production whenever possible.
Once manufacturing has started, changes to product specifications, quantities, colors, designs, sizes, fabrics, or branding may not be possible.
If changes can be accommodated after production has started, additional costs and production delays may apply.
Axis Sportswear will communicate any applicable additional charges before proceeding with significant changes where reasonably possible.
Axis Sportswear works with shipping and courier providers to deliver orders to customers internationally.
Shipping options, costs, and estimated delivery times may vary depending on:
Once an order has been dispatched, customers may receive tracking information where available.
Delivery timeframes provided by shipping providers are estimates and may be affected by circumstances outside Axis Sportswear’s control.
Axis Sportswear makes reasonable efforts to prepare and dispatch orders according to the agreed production and shipping arrangements.
However, shipping delays may occur because of circumstances including customs clearance, weather, transportation disruptions, courier delays, incorrect delivery information, public holidays, or other events beyond our reasonable control.
Customers are responsible for providing accurate delivery and contact information.
Axis Sportswear cannot be responsible for delays caused by incorrect or incomplete information provided by the customer.
International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Unless otherwise agreed in writing, customers are responsible for understanding and paying applicable customs duties, taxes, import charges, or other destination-related fees.
Customs requirements vary between countries, and Axis Sportswear cannot guarantee that a shipment will be cleared within a particular timeframe.
Customers should inspect their order as soon as reasonably possible after delivery.
If products appear to have been damaged during transportation or there is a discrepancy between the delivered products and the approved order, customers should contact Axis Sportswear promptly and provide relevant information, photographs, or videos where appropriate.
This allows our team to investigate and determine the appropriate resolution.
Because Axis Sportswear manufactures customized and private-label products according to customer specifications, custom-made products may not be eligible for return simply because the customer changes their mind or no longer requires the products.
Where a product has a verified manufacturing defect, incorrect customization, or other issue attributable to Axis Sportswear, we will review the matter and determine an appropriate solution.
Depending on the circumstances, a resolution may include replacement, correction, or another mutually agreed solution.
Customers should contact us promptly regarding any issue with an order.
Where a sample is produced, customers are responsible for reviewing the sample carefully before approving bulk production.
Customers should verify relevant details such as:
Once a sample or production specification has been approved, bulk production will generally be based on the approved specifications.
Customers are responsible for ensuring that they have the necessary rights and permissions to use any logos, artwork, trademarks, photographs, designs, or other intellectual property supplied to Axis Sportswear.
By submitting artwork or branding materials, the customer represents that they have the necessary authorization to use those materials for the requested products and services.
Axis Sportswear is not responsible for disputes arising from the customer’s unauthorized use of third-party intellectual property.
We make reasonable efforts to ensure that information presented on the Axis Sportswear website is accurate and current.
However, product images, colors, specifications, availability, prices, and other information may change from time to time.
Images displayed on the website may also vary slightly from actual products due to photography, screen settings, lighting, fabric characteristics, and manufacturing variations.
Customers agree not to misuse the Axis Sportswear website or attempt to:
We reserve the right to restrict access to our website where necessary to protect our systems, business, customers, or other users.
Axis Sportswear will make reasonable efforts to provide products and services according to agreed specifications.
However, we cannot be held responsible for circumstances outside our reasonable control, including significant shipping disruptions, customs delays, natural disasters, government restrictions, transportation interruptions, communication failures, or other unforeseen events.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
Axis Sportswear may update these Terms & Conditions from time to time to reflect changes to our business, website, services, or legal requirements.
The updated version will be posted on this page with the revised “Last Updated” date.
Customers should review these terms periodically.
If you have questions regarding these Terms & Conditions, your order, customization requirements, shipping, returns, or any other matter, please contact us:
Axis Sportswear
Defence Road, Near NADRA Office
Sialkot, Pakistan
Email: info@axissportswear.com
Phone / WhatsApp: +92 334 8187780
We manufacture premium custom sportswear, activewear, and team uniforms for brands worldwide, combining high-quality fabrics, full customization, and reliable wholesale production.
Copyright © 2026 Axis Sportswear. All rights reserved.
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